CUSTOMER SERVICE: Refunds
Our Refund Policy
Our industry-leading refund policy allows patients to return their Fisher Wallace Stimulator® for a refund within 30 days of receipt. Fisher Wallace applies 10% of the full retail price as a return fee to cover the cost of medical device processing and does not refund the cost of shipping. Refund checks are mailed within five weeks following receipt of an undamaged device.
To initiate a return or request an extended refund period simply call 800 692 4380 or email us at firstname.lastname@example.org. We would prefer that you have ample time to judge the effectiveness of our technology rather than returning it prematurely.
Please use any form of delivery confirmation when returning the device to Fisher Wallace.Note: Wholesale purchases by medical distributors or doctors are non-refundable.